Contact Us

Welcome, how can we help?

Find answers, track your order, or connect with the NITORELLA support team.

Get in Touch

Have a question? We're here to help.

For the fastest support, please check your order confirmation email or tracking information first. Many common questions about shipping, delivery times, order status, returns, and product details can be answered there.

Still need assistance? The NITORELLA support team is happy to help. Please contact us by email and include your order number if your inquiry is related to a purchase.

Email: support@nitorella.com

Phone: +1 215-327-1579

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM
Excluding U.S. public holidays

If you've already placed an order, please include your order number in your message so we can assist you more efficiently.

Our team strives to respond to all inquiries as promptly as possible.

Thank you for choosing NITORELLA. We're here to make your shopping experience easier and your everyday moments with your pets even better.

Company Information

Brand Name: NITORELLA

Company Name: Solvtron LLC

Registered Business Address:
1104 Apache Ter
Lawrenceville, GA 30043
United States

Customer Support Email: support@nitorella.com

Customer Support Phone: +1 215-327-1579